Free & Fast Discreet Shipping on all U.S.A orders!
All orders to addresses within the United States qualify for Free Shipping. Most orders are shipped within 24-48 hours of purchase Monday - Friday. We are closed on Saturdays & Sundays and USPS postal service does not operate on Sundays as well. Typical ship time is between 3-5 business days. Please understand that fulfillment time and delivery dates and times cannot be guaranteed due to unforeseen circumstances including but not limited to weather, busy holidays, natural disasters, etc.
***Priority shipping time (1-3 business days) is calculated from the following day your order ships, not from purchase date. For example, if your order was received by USPS on Monday, Tuesday is the first business day "in transit". Weekends are not business days.
***If you elect Priority Service from USPS (United States Postal Service) please be aware that USPS Priority Postage and is subject to delays if there is a service distribution with USPS. Priority postage is nonrefundable as it is paid to USPS and not DankGeek.
***We are not the post office or affiliated with USPS, it is not our responsibility to contact your local post office to resolve issues or to reschedule delivery/make requests, tracking down packages, etc.
*** If your ordered is returned back to us due to the customer putting the incorrect address, the customer would pay for the reshipment cost.
Once your order has been packed and the shipping label printed, you will get an email from us with the tracking number. Please note that it can take up to 24 hours for the tracking number to activate. All orders are packed and shipped in discreet plain boxes. There are no discernible markings/logos/words to identify the contents of your package.
If You Receive The Wrong Item:
DO NOT open and use the item(s). Please call or email us within 48 hours. We will either send you a shipping label to return the item, or let you keep it and we will send you the correct item. Either way, you will get what you ordered.
Stolen or Lost Packages:
DankGeekCBD is not responsible for packages that are stolen or lost when USPS/FedEx/UPS leaves a package unattended at your door/mailbox if you are not home to take delivery. If it is stolen or lost it is not our responsibility to recover or replace the item or compensate you for the loss.
It is the buyers responsibility to track your item(s) using the tracking # we provide to anticipate delivery.
If you are unable to be home to take delivery, please notify your local USPS/FedEx/UPS ahead of time so they can hold your package at your local facility for pick up.